Refund Policy

Refund Policy for Digital Products

At Track Strats, customer satisfaction is our top priority. We strive to provide high-quality digital products that deliver value and meet your expectations. However, due to the nature of digital products, all sales are final once the product has been accessed or downloaded.

1. No Refunds

Once a digital product has been accessed, downloaded, or viewed, we cannot offer a refund. This policy is in place to protect the intellectual property and prevent unauthorized use or distribution.

2. Exceptions

We may consider refund requests on a case-by-case basis in the following circumstances:

• Technical Issues: If you experience technical difficulties that prevent you from accessing the product and our support team is unable to resolve the issue, we may offer a refund.
• Duplicate Purchases: If you accidentally purchased the same product more than once, we will refund the duplicate charge.

3. How to Request a Refund

To request a refund under the circumstances listed above, please contact us within 30 days of your purchase. Provide the following information:

• Your name
• The email address used to make the purchase
• The order number
• A description of the issue or reason for the refund request

Contact Information: Email: trackstrats@gmail.com

4. Processing Refunds

If your refund request is approved, we will process it within 5 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.

5. Changes to This Policy

We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.